LEGAL // GDPR & COPPA

Privacy Policy

Controller: Crenet Games · Dublin, Ireland (Operated by Emmanuel Francisco Abarca Jiménez)

This Privacy Policy governs the manner in which Crenet Games ("we", "us", or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the https://crenet.games/ website ("Site") and all products and services offered by Crenet Games.

1. Data Controller

For the purposes of the General Data Protection Regulation (GDPR) and other applicable Irish and European Union data protection laws, Crenet Games (Dublin, Ireland) is the Data Controller of your personal data. Questions regarding this Privacy Policy may be addressed to support@crenet.games.

2. Personal Identification Information

We may collect personal identification information from Users when visiting our Site, registering for a Crenet Link account, or connecting third-party OAuth identities (including Google, Discord, Twitch, and Steam). Personal data collected may include your email address, display name, and unique identifiers from connected identity providers. We collect this information only when voluntarily submitted.

3. Legal Basis for Processing

We process personal data under the following GDPR legal bases:

  • Consent: When you link third-party OAuth providers or set advertising and analytics preferences via our consent dialog.
  • Contractual Necessity: To provide Crenet Link account functionality, game access, and profile synchronization.
  • Legitimate Interests: To operate reliable services, enforce security controls, and prevent abuse.

4. How We Use Collected Information

  • Personalize User Experience: Synchronize your profile and Crenet Link identity across supported browser titles.
  • Improve Services: Evaluate technical diagnostics and player feedback to maintain and refine Site performance.
  • Service Communications: Use your email address to respond to support requests, inquiries, and password reset flows.

5. Data Retention Policy

  • Active Accounts: We retain profile and linked account data while your account remains active.
  • Account Deletion: Exercising the Right to Erasure permanently removes your active profile from production databases. Residual copies in automated platform backups expire on their rolling schedule (maximum 30 days).
  • Inactive Accounts: We reserve the right to remove accounts that remain completely inactive for two years.

6. Your Data Protection Rights (GDPR)

  • Right to Access & Portability: Export a JSON archive of your account data at any time via Export My Data in /account/.
  • Right to Erasure: Permanently erase your account and linked identities via Permanently Delete Account in /account/.
  • Right to Rectification & Restriction: Request correction or restricted processing by contacting support@crenet.games.

7. Data Security & International Transfers

We maintain strict data collection, encryption, and Row Level Security safeguards backed by Supabase to prevent unauthorized alteration or disclosure. Where data is processed on infrastructure outside your immediate jurisdiction, appropriate GDPR transfer safeguards apply.

8. Third-Party Websites, Analytics & AdSense

We use Google Consent Mode v2 alongside Google Analytics (G-YHTDMNEVT4) and Google AdSense (ca-pub-6151228633958007) on eligible editorial pages. Ad and analytics storage default to denied until you choose your preferences through the footer Cookie Settings dialog.

9. Changes to This Privacy Policy

Crenet Games may update this Privacy Policy as services evolve and will revise the effective note on this page. Checking back periodically keeps Users informed of how data is protected.

10. Children's Privacy (COPPA)

Our Site and games target general audiences and are not directed at children under 13. Users under 13 must not create Crenet Link accounts or submit personal information. Any inadvertently collected account belonging to a child under 13 will be promptly erased upon notice.

11. Contacting Us

Crenet Games · Dublin, Ireland
https://crenet.games/
support@crenet.games